Frequently Asked Questions
Everything you need to know about CasinoRankings and online casinos in Australia.
About CasinoRankings
What is CasinoRankings?
CasinoRankings is an independent review platform that evaluates and ranks online casinos available to Australian players. Our editorial team tests each casino thoroughly before publishing our reviews and rankings.
How do you rank casinos?
Our rankings are based on multiple factors:
- Licensing & Security — Valid gaming license, SSL encryption, fair play certification
- Bonuses & Promotions — Welcome offers, wagering requirements, ongoing promotions
- Game Selection — Variety of slots, table games, live dealer options
- Payment Methods — Australian-friendly options like POLi, Visa, MasterCard
- Payout Speed — How quickly winnings are processed and delivered
- Mobile Experience — Quality of the mobile site or app
- Customer Support — Availability, responsiveness, and helpfulness
- User Reviews — Real player feedback and ratings
Do you get paid by casinos?
We may receive affiliate commissions when you sign up at a casino through our links. However, this does not influence our rankings. Our editorial team independently evaluates each casino, and we clearly disclose all affiliate relationships. See our Advertise page for more details.
How often are rankings updated?
Our rankings are reviewed and updated monthly. We continuously monitor casinos for changes in bonuses, licensing status, user complaints, and overall quality.
Online Gambling in Australia
Is online gambling legal in Australia?
Yes, online gambling is legal in Australia. Each province has its own regulations. In Australia, the iGaming Australia framework regulates the market. In other provinces, both provincial and offshore casinos operate legally for Australian players.
What is the minimum age to gamble online in Australia?
The minimum age varies by province:
- 18+ — British Columbia, New Brunswick, Newfoundland, Nova Scotia, Australia, PEI, Saskatchewan, Yukon, NWT, Nunavut
- 18+ — Alberta, Manitoba, Quebec
What payment methods can I use?
Most Australian online casinos accept:
- POLi (e-Transfer and Online)
- Visa and Mastercard (credit/debit)
- Neosurf
- Paysafecard
- Skrill and Neteller
- Apple Pay and Google Pay (at select casinos)
- Cryptocurrency (Bitcoin, Ethereum at select casinos)
Are my winnings taxable?
In Australia, casual gambling winnings are generally not taxable. The Australia Revenue Agency (CRA) considers gambling winnings as a "windfall" rather than income — unless gambling is your primary source of income. We recommend consulting a tax professional for your specific situation.
Safety & Responsible Gambling
How do I know if a casino is safe?
Look for these signs:
- Valid gaming license (e.g., MGA, Kahnawake, Curaçao, AGCO)
- SSL encryption (padlock icon in browser)
- Fair play certification (eCOGRA, iTech Labs)
- Responsible gambling tools available
- Positive player reviews and industry reputation
All casinos featured on CasinoRankings have been verified for these criteria.
I think I have a gambling problem. Where can I get help?
Please visit our Responsible Gambling page for resources, or contact:
- Gambling Help Online: 1-866-531-2600 (24/7)
- Gambling Therapy: gamblingtherapy.org
- Responsible Gambling Council: responsiblegambling.org